Are you facing Roblox error code 264? Is this error code ruining your gaming journey? Users have faced this error before and are still facing it in 2023. Don’t worry, I have some helpful solutions to this problem!
It’s been years of paying Roblox and I have faced many errors during this gaming journey, error code 264 is one of them. The error message that users are seeing, looks like this- “Disconnected… Same account launched the game from different devices. Reconnect if you prefer to use this device. (Error Code: 264).”
The message says that the error occurred because the user is trying to launch the game with the same account but on a different device.
However, some users said that they never access their Roblox account on another device but are still facing this error. Alongside this, some users only face this error when playing a particular game.
With all this, I am going to explain the methods that helped many users and they have resolved this error.
So, if you are facing this problem and unable to enjoy your gaming, be with this guide, and in the end, you will be able to play your game without any hurdles.
No time to waste, let’s dive right in!
Table of Contents
What does it mean when Roblox Error Code 264 appears?
As the error code message says- ‘Same account launched the game from different devices’, it generally means that you are disconnected from the game because you are trying to launch the game with the same account but on another device. Alongside this, the error code may appear due to an unstable internet connection, corrupted cache & data, buggy game, or Roblox server outage.
Roblox takes privacy seriously, so if you have already logged into a device and are trying to play a game with the same account but on another device, then it detects it as a security breach of your account and hence you can get the error code 264.
But there are several users who didn’t use another device but still faced the same error.
It means, the error not only appears when you use another device with the same credentials, but there are a few other things that can be culprits to get this error, and those things can be your internet, buggy game, corrupted data, or the Roblox server.
So, you are not only needed to check if you have logged on to another device, but you would also need to troubleshoot your internet and the rest of the things.
Worried? Don’t! just follow the instructions mentioned in this guide and the error would not bother you anymore!
How to fix Roblox Error Code 264?
Logout Of All Roblox Accounts
Since the error code pops up with this message- ‘Same account launched the game from different devices. Reconnect if you prefer to use this device’, the first step should be to check whether your credentials are being used on another device or not. If yes, then log out from that device and log in to the device on which you want to play games.
Generally, this fixes the error, but if you haven’t logged into another device, but are facing the error, move forward to try the workarounds mentioned below.
Clear Roblox Temporary Files & Cache
8 out of 10 times, clearing Roblox temporary files & cache data fixes the error code. To do this,
- Open the Run dialog box and type- %localappdata% and hit enter button.
- Now, scroll down the window and search for the Roblox folder, and select and delete the folder once you find it. If the folder is not there, delete all the files and folders.
- After deleting the Roblox folder from the local app data window, go to your browser and click on three vertical dots at the top right corner of the screen.
- Next, click on ‘Settings’ and then click on ‘Privacy and Security’.
- Next, click on ‘Cookies and Other Site Data’, scroll down, and click on ‘All site data and permissions’.
- Type Roblox in the search bar and delete the folder once it appears.
- After doing this, refresh your browser and log in to your Roblox account.
The error code should be resolved but if it doesn’t, try the next step.
Run Roblox As an Administrator
To do this, right-click on the Roblox player and click on the properties from the appeared options and then under the ‘Compatibility’ section, check the box with the text ‘Run this program as Administrator’ and click on ‘Apply’ and the ‘Ok’. This will fix the error code 264.
If the error is still there and you are unable to play your game, then try the next workaround to fix it.
Reset DNS and IP address
For a few people, resetting DNS and IP addresses has helped. So if the above two methods failed to work for you, you can try this activity.
To do this,
Open the command prompt as an administrator and then type the code- ipconfig /flushdns. After typing this code press enter and then type the second code- netsh winsock reset. Press enter again and then type the third code- netsh int ip reset. At last, press the enter button again and restart your computer to see if the problem has been solved or still bothering you.
Here is a quick video on how to flush the cache on Windows 11:
Check Roblox Server
This is not a major cause but a few people said that they got the error while the Roblox server was too busy. So check if this is also the exact situation in your case.
To check the Roblox server, you can visit the Roblox server status page, here you can get all the details about the issues that the Roblox server is undergoing.
If there is an issue, wait until the Roblox team resolves it and then after some time, try again to play your game.
Never Use Robux Generators
To prevent your info to be stolen and used for suspicious or malicious activities, you should never use the Robux generator. Robux generators are designed to steal your personal information by providing a human verification process. Sometimes, this verification process may fill out formats or sometimes, ask to download some software or files. Once you complete the verification process, your personal info may be stolen and hence the Robolox system will detect that your account is login somewhere else even if you haven’t shared your info with anyone.
So, to prevent or fix the Roblox error code 264, don’t use Robux generators as they can steal your personal info such as your user name, ID, passwords, etc., and use them for malicious activities. Once your info got stolen, the Roblox system will detect it as another login whenever or wherever the info will be used. Hence, error code 264 can be appeared saying that “Same account launched the game from different devices.”
There are several genuine ways to earn Robux, if you want to earn Robux by following genuine ways, you should read this guide:
How to fix Roblox Error Code 264 on iPad?
If you are facing the error code on your iPad, try out the same methods that are mentioned above to fix it. Alongside this, you can uninstall and reinstall Roblox to fix the error. To do this,
- First, go to the Settings app on your iPad and open it.
- Next, select General and iPhone Storage within the Settings menu.
- After that, select the Roblox app from there and tap on the Delete App option.
- Finally, go to the Apple Store page and search for Roblox to reinstall the app again.
This way, you can resolve error 264 on your iPad and enjoy your gaming.
Since there aren’t many confirmed resolutions for fixing the Roblox error code 264, to fix it, you can try logging out from all the Roblox accounts and logging in to one account at a time.
Additionally, you can troubleshoot your internet connection, clear Roblox cache data, reset your DNS & IP address, and open Roblox as an administrator.
If these steps fail to work for you, you can contact Roblox support for further assistance.
Tell us which one method helped you and if you have found another method, share that with us. Thanks!